PingLoop lets businesses manage WhatsApp conversations, automate customer communication, and connect their existing tools — all from one platform, built and operated by Lynx Tech.
Healthcare providers, e-commerce & retail brands, educational institutions, hospitality businesses, and utility services who need to communicate with customers reliably over WhatsApp — without juggling a phone, a spreadsheet, and three separate tools.
Not a shared phone. Not a spreadsheet. A proper platform your team can actually run on.
Encrypted offsite backups with automated failure alerting and a proven, tested restore process. Most tools this size don't have this — we built it because we didn't want to be the reason a client ever lost real conversation history.
Not a stripped-down one. Voice notes, emoji, image/PDF/contact sharing, and forwarding — all working the way people actually expect WhatsApp to work.
PingLoop runs as a Progressive Web App on desktop and Android, not just a browser tab you have to keep finding again.
A real team dashboard, not a single shared phone. Multiple agents, one shared view of every conversation.
Menu-driven routing, with built-in safety and human-escalation logic for sensitive contexts.
Automated order confirmations, dispatch notifications, and abandoned cart recovery, sent directly over WhatsApp.
Complete visibility across every automated and manual conversation, for the whole team.
Your own logo, colors, and identity — not a generic shared skin.
We build and configure the specific automations each business actually needs, rather than forcing every client into the same fixed feature set.
Staff permissions that match how your team is actually structured.
Lynx Tech is a technology provider building and operating business communication infrastructure. We work directly with each client to configure and maintain their PingLoop deployment, and act as a Meta-verified Tech Provider on the WhatsApp Business Platform.
Learn more about Lynx Tech →
Questions, onboarding, or a walkthrough — reach out directly.