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Data Deletion Instructions

Last updated: July 30, 2026

In short: If you would like your personal data deleted from PingLoop — the platform used by the business you communicated with on WhatsApp — you have two options below.
On this page
  1. 1. Contact the Business Directly
  2. 2. Contact Lynx Tech
  3. 3. What Gets Deleted
  4. 4. What May Be Retained

01 Contact the Business Directly

Your primary relationship is with the business you messaged, not with Lynx Tech directly. The fastest way to have your data deleted is to contact that business directly and request it.

02 Contact Lynx Tech

You may also contact us directly with your WhatsApp phone number and the name of the business you communicated with. We will process your deletion request and confirm once it has been completed, generally within 30 days.

pingloop@lynxtech.org

Include: your WhatsApp phone number and the name of the business

03 What Gets Deleted

Your message history, contact information, and any order-related data associated with your phone number, stored on the relevant business's PingLoop account.

04 What May Be Retained

Records a business is legally required to keep (such as transaction records for tax purposes), for the period required by applicable law.

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