Last updated: July 30, 2026
You may cancel your PingLoop subscription at any time by contacting us at pingloop@lynxtech.org. Cancellation takes effect at the end of your current billing period — you retain full access until then, and no further charges will be made afterward.
Subscription fees already billed for a current period are non-refundable, since access to the service has already been provided for that period.
The one-time setup fee is non-refundable once onboarding work has begun, as it reflects work already performed (WhatsApp account configuration, automation setup, and testing).
If you believe you were charged in error, contact us within 7 days of the charge and we will review and correct it promptly.
pingloop@lynxtech.org